IT Support Technician

US-VA-Virginia Beach
Job ID
2017-1094
Category
Information Technology
Type
Regular Full-Time
Division
Corporate
Eligibility for Security Clearance Required
No

Overview

The GBS Group, an engineering and technical consulting firm, is seeking an IT Support Technician to join our Virginia Beach headquarters office. The GBS Group designs and delivers high technology services and solutions to most advanced naval and maritime ships, as well as to special purpose platforms and assets.  Our office is located within 10 miles of the Virginia Beach resort area and the downtown Norfolk Waterfront shopping district.

Responsibilities include but are not limited to

This position will be part of The GBS Group Corporate IT Services and will provide support for our personnel, offices and remote users.

  • Provide support for reported technical issues and build assets for distribution.
  • Support various corporate resources including DNS, DHCP, antivirus, Active Directory, etc.
  • Manage updates for corporate resources such as SharePoint, Google Sites, etc and suggest new corporate resources.
  • Assist with development and updating of company documentation including Disaster Recovery plans.
  • Capture all IT resources and infrastructure with proper documentation and update backup locations.
  • All other duties as assigned.

Qualifications

 Candidates for this position must possess the following professional experience and qualifications:

  • Must have 3-5 years advanced desktop/laptop computer experience including:
    • Knowledge of cleaning computers of a virus.
    • Advanced understanding of drivers and how to troubleshoot a computer with driver issues.
    • Experience upgrading computer operating systems and troubleshooting.
  • Must have a basic understanding of Active Directory, DHCP, DNS and a network environment.
  • Must have advanced experience of printers within network and domain environments.

Desired Characteristics:

  • Understand how to access routers (Juniper, Adtran or Ubiquiti) and use SSH tools.
  • Programming in any of the following: PowerShell, VBScript, PHP, .NET Suite, SQL.
  • Experience configuring DNS, DHCP, ESET, Microsoft SQL Server (MSSQL), IIS.
  • Experience in Microsoft Windows 7, 10, Microsoft Server 2003, 2008, 2012, CentOS, Ubuntu, Redhat Linux.

EEO Statement

The GBS Group is proud to be an equal opportunity employer. We pledge equal access to employment, facilities, and programs, regardless of race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital or familial status, pregnancy, veteran status, genetic information, or any other characteristic protected by law.

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